In pega constellation we are trying to send emails with selected attachments (From the list of attachments on the case) on run time from the case using OOTB activity SendSimpleEmail. We are trying by sending the attachment keys as “AttachmentKeysToSend” (Link-Attachment key as comma separated values) parameter. But it is attaching only one attachment.
Need suggestions on how the rest of the attachments can also be send.
Hello i have work with this activity and send it like format below , separate pzinskey by comma
LINK-ATTACHMENT your class case2!20260403T124245.679 GMT,LINK-ATTACHMENT your class case1!20260403T124247.936 GMT
Hi Amarildo,
Thanks for the reply
we tried the same approach. below is the key from the tracer
Since we don’t have the actual email account configured yet, we are checking from the outgoing mail copy that is getting attached to the case under correspondence category, which is showing only one attachment from the passed keys.
Hi Amarildo,
On further comparison, with the format you had shared we found that the space between the keys and commas was causing the issues. We are able to successfully send the mails with multiple attachments now.
Thank you for sharing.
