Scroll bar is not displayed on delegated rule 8.6.2

User Experience
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1

I have delegated Map Value rules in Pega 8.6.2 and tried to render the same using a mashup. On Edit of the delegated rule it opens in a modal dialog without vertical scroll bar. This issue is similar to the one discussed in the following URL : https://support.pega.com/question/scroll-bar-not-displayed-delegated-rule.

Unable to open the Support Article mentioned in the link.

Can you please let us know what is the local change suggested.

2

@MUKESHK76 as per our Getting Support at Pega documentation Effective 01 December 2021, Support Articles were archived

Formerly published Support Articles are still available on Pega Community’s Archive page.

Unfortunately today there appears to be a problem with the search engine and SA-11191 (https://support.pega.com/question/support-articles/delegated-rules-ie8-pega-717-popup-does-not-scroll) is no longer being fetched.

I have reported this internally and will continue to look for it for you.

3

@MUKESHK76

I was able to find the support article SA-11191 here:

“Delegated rules in IE8 Pega 7.1.7 popup does not scroll”

If the steps in the article do not help:

—> can you confirm what is your pega version?

----> Was this upgraded from a Pega 7.x version?

----.> Is this a browser specific issue?

—> Did you check other PSC posts? See a similar question here.

Also take a look at the following support article:

Horizontal Scrollbar displays when using Delegated data type

Suggestions:

  • The rules which are delegated in previous versions of PRPC need to be re-delegated using the new Delegate option after upgrade to be available under Configurations
  • Try inspecting the vertical scrollbar using dev tools and check what css “overflow” style it has.
  • Could you check if the markup for the close there in the DOM or not? How is the close icon you see for the other harness/WorkItems?
  • Checx the css markup
  • Try adding a style overflow-x:auto on the fly and if that helps, you can create an appropriate CSS selector and give it overflow:auto.