Reporting on Two casetypes which are under same class group

General
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1

With two case types defined under the same class group, if I create a report in one case type, I need to fetch records from both. What’s the best approach.

2

@Yuvaraj

Create a report at class group class instead of case type class.

ex: XYZ-ABC is a class group and XYZ-Work-A is case type 1 and XYZ-Work-B is case type 2, then create a report in XYZ-ABC.

3

@Yuvaraj

create a report on class group and add filter criteria for the case types that you want to fetch.

4

Hi @Yuvaraj, In the Report Definition, under the Data Access tab, we have an option “Report on descendant class instances”; enabling this checkbox helps in retrieving all instances from the two case types.