We are planning to use the Explore Data report schedule to send automatic emails from the system. In Pega, there are some limitations emails can only be sent to users who have Operator IDs in the system.
In our scenario, we need to include some distribution list IDs as recipients. Is there any way to include non-Pega Operator IDs in the recipient list?
Hi @Gunasekaran_Baskaran , short answer: with Explore Data / scheduled reports, recipients are limited to Pega Operator IDs. There’s no out‑of‑the‑box way to directly add arbitrary email addresses or distribution lists to the recipient list.
Common workarounds used in practice:
Create a technical Operator ID whose email address is set to the distribution list (DL). The report is sent to the operator, and the DL handles distribution.
Use a custom email approach instead of report scheduling (for example, a Job Scheduler or activity using standard email APIs) if you need full control over To/CC/BCC with non-operators.