Process to read email attachments through email listener

General
, , ,
1

We have requirement to read csv file and create cases through email listener.

2

@AkhilTeja_Kolluru please could you take a look at the [Case Management](http://Enabling creation by email of top-level cases) documentation?

The Data Management and Integration book will list steps for Creating a data model from a spreadsheet, Best practices for preparing your files and data model for import and Creating an email listener

3

@AkhilTeja_Kolluru

  1. Create Email Listener : Configuring email listener processing | Pega (Keep No attachment option uncheck in process tab)

<<All attachements in email get stored in pyAttachmentPage whenever email comes to pega and listener process it>>

  1. Create Service Email rule : Creating a Service Email rule | Pega

  2. Create a activity, call it from service email.

Use pxParseExcelActivity to parse the excel data to a pagelist

Loop over the pagelist and create your cases .

High level steps to create case from activity :

Page New → Call CreateWorkPage → Property-set(set required data from the pagelist created above) → Call AddWork → Call commitwitherrorhandling

4

@abhiraj

I’m not able to found activity which is you given pxParseExcelActivity

Thanks,

Surya