Problems with my Pega Community Lab

General
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1

Good morning,

I am having trouble starting my Pega Community Lab. When I request to wake up my instance, it appears to start up but then crashes and does not finish booting. It briefly displays the message “Powering on” but after a few seconds it returns to the inactive state to wake up the instance again.

Thank you in advance.

Best regards

2

@Urbano

Thank you for posting! Please email the team at [email protected] for more information. They did tell me that your trouble is part of the AWS US East 1 outage. Once the outage is resolved, you will be all set. Don’t hesitate to reach out to the team though if you need to.

Thank you!

3

Hi @Urbano,

I faced the same issue earlier, and I was able to fix it by switching to a different browser. After changing the browser, my lab instance started successfully.

You can try that and see if it works for you too.

Regards,

Mohd Qizer Uddin

4

Hi @Mohd Qizer Uddin

Now that the AWS US East 1 outage has been resolved, everything is working correctly.

Thank you

5

Hi @MarissaRogers,

Now that the AWS US East 1 outage has been resolved, everything is working correctly.

Thank you