Pega GenAI Cookbook: Agentic AI Recipes

[RameshSangili]

Updated Jun 30, 2026 — Pega Agentic AI cookbook now includes:

• Generate or Decide? Knowing When to Use Pega GenAI Connect vs. Agent

• Enterprise Model Benchmark Pattern: Comparing AI Models Through Pega

• From Duplicate Chaos to Instant Clarity — Pega’s AI-Powered Case Workflow

• Token Economy: How AI Really Thinks, Costs, and Scales

• Conversational Multi-Agent Pattern in Pega using MCP

• Static vs Dynamic Prompt Caching

• Conversation AI: Catching Duplicates at Intake