Pega BluePrint MCP agent integration not connecting

[Will_Cho]

Hi, I’m trying to connect my BluePrint to AI agent (Claude) for the firs time.

In the Claude setting, I added a new connector with the MCP URL provided by Pega BluePrint, but it is not connecting. It is spinning indefinitely with “Checking connection..” message. Please see the screenshots below.

Thanks for any guidance.

[RameshSangili]

Hi Will, Could you please confirm if you’re connected to VPN or Customer VPN?

[Will_Cho]

Ramesh, thanks for looking into this. I had to refresh the Claude to confirm the connection. After that I was able to take actions from Claude on the case types in BluePrint.

[biswa1 (Arindam Biswas)]

If you are setting this up in a Claude desktop environment where you don’t have the ability to create a custom connector; a simple gateway that forwards traffic to the blueprint MCP preview server works great.

See the details in this article.

Blueprint MCP Preview With A Universal MCP Gateway

A practical way for Pega Solution Designers to prototype with customer AI teams The value of Blueprint MCP Preview is simple: it enables rapid prototyping workflows with customer AI teams and systems, so you can demonstrate the end-to-end experience faster. The challenge today is that custom connectors required for the Blueprint MCP Preview are not universally accessible across AI clients for all users (for example, in Claude). Because of that, you may need a local integration approach: Univers…