Pega BIX extract - No instance found in database error

Hi Team,

We are currently using Pega 7.4 version. We are trying to extract few blob data columns to xml or csv format and using BIX to achieve this. I have installed BIX7.10.01 version and when I run the extract it display no instance found in the database.

NOTE: not running BIX from command-line. We are running the extract rule from Application.

Any suggestions to resolve the error.

@SivaK17078241

Can you provide the screenshots.

@YerabojiSai Hi PFA.

@SivaK17078241 if you get no further help on the forum please log a support incident via the MSP and provide the INC id here.

@MarijeSchillern Your ticket INC-B30081 has been submitted

@SivaK17078241 INC-B30081 was closed with the following solution:

Solution type description:

Create indexes on the table with pxobjclass, pxcreatedatetime in one combination and pxobjclass, pxcreatedatetime and pzinskey in another.