Thank you to everyone who joined our Q1 2026 Release & Roadmap webinar on April 30, 2026! We had a fantastic session and some great questions from the community. You can watch the full replay here: Pega as-a-Service: Q1 2026 Release & Roadmap.
The session included several live demos — a dedicated demo assembly video is available here: https://community.pega.com/video-library/pega-service-q1-2026-release-roadmap-live-demo*.*
Below is a summary of the Q&A from the session. For questions that were answered live during the webinar, we’ve included a summary of the response based on the session discussion. If you have additional questions, please post them in the comments — our team is actively monitoring this thread!
Q&A Summary
Q1 – Database Access Options
Direct database access is not currently supported for Pega Cloud clients. Is there any plan on the roadmap to provide controlled or read-only DB access, or an officially supported alternative?
A: Read-only database access is available today via the Query Runner in Dev Studio. For access outside of the Pega platform — this was discussed live during the session; please watch the recording for the full response. In summary, Pega’s strategy is to manage the database as a service, and the team is investing in AI-driven tooling (such as the SQL AI Assistant in PDC) to automatically optimise query performance and create necessary indexes — reducing the need for direct database access.
Q2 – Dynatrace Log Streaming
Is Dynatrace log availability the same kind of logging that currently supports accessing Pega logs in Splunk?
When can we expect the Dynatrace logging feature?
A: Both questions were answered live — please refer to the recording for full details. In brief: Dynatrace log streaming is expected in late Q2 2026 and will provide a similar experience to existing Splunk log streaming support.
Q3 – External Archive Targets
Auto-archiving to a client-owned database is not supported currently. Is there anything on the roadmap to support external databases as archive targets?
A: This was answered live during the session. The recommended approach for clients needing to archive cases externally is to use the S3-based archival process (accessible via SFTP private link endpoints, now available per environment) or to connect an external OLAP data warehouse for reporting purposes.
Have More Questions?
Did the session spark additional questions that weren’t covered? Post them below — we will do their best to respond. We look forward to seeing you at the next Expert Circle session!