null error on Submit of an assignment of case (Trying to save an invalid page)

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1

Hi All,

When trying to submit a assignment I am getting “null” as error message and when I traced it I can see the exception generated via activity called RecalculateAndSave at step 6.

The Fail message on tracer says “Trying to save an invalid page” .Checked Post activities and Post Data transforms, and commented all the steps in these, still getting this “null” at the top on click of submit button.

Only configuration Submit button is Click and Finish Assignment. Not able to find what is causing this error message. Tried clearing the cache, same result.

I have called a data transform on change of a property and it is in turn calling Data page built with Report Definition and when I remove this property I am able to Submit the assignment without this error. There seems to be a problem with Report Definition I think.

Can anyone please help me on this?

Thanks in advance,

Sakhib Hussain

FailMsg.png
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Nullmsg_0.png
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FailMSG1_0.png
FailMSG1_0.png969×682 35.3 KB

2

@SakhibHussain . can you check whether pyWorkPage contains case related data like pyID etc. Sometimes if the lock on the case is not there means we will get these kind of errors

3

@VIGNESHP1028 Yes I can see pyWorkPage containing pyID, pzInsKey etc..

4

@SakhibHussain please check this and try

5

Hi All, I was able to solve this. I had created a Declare Index for this Page List and had included pzInsKey of Declare Index rule, but had missed to include the pzInsKey of DB instance of its Index class and pzInsKey of this Index class. Upon including this in the product rule, the assignment successfully move to the next assignment.

Thanks for your help.

Sakhib Hussain