Not able to see click/accept rate data in Action Performance Landing Page

In BOE Environment, we are not able to see click/accept rate in Action Performance Landing Page.

We are able to see impressions, but not able to see click/accepts metric data/metrics.

Do we need to perform changes w.r.t metric data ?

Thanks!

@Priyesh

Are you usinig custom channels and/or outcomes in your implementation? (see attached documentation)

Please create an INC and we can have our support team assist

Regan

@Priyesh please can you confirm if INC-A20231 is the ticket you have logged for this?

I can see that the support ticket was closed with the following resolution:

Incident primary reason description:

The issue is caused because there were no values set in the action. The values are required for the simulations to be visible in Scenario Planner.

Solution description:

After giving business value, we are able to see data