Logging out does not terminate session or force user authentication

Hi Team,

We have encounter an issue. When user click logoff, then reopen the server, the landing page is still on the assignment. Is there a way to terminate session when click log off. and when open the server link enable user to put password.

This only happens in same browser. Open a new browser is good.

Thank you,

Jie

@JieL9332

To ensure that a user’s session ends when they close the browser, you can implement a script that triggers the logoff functionality upon browser close. This can be done by adding a script in your portal harness script files.

For the issue of the landing page still being on the assignment after logoff, you can set a logoff redirection and choose ‘Show log off screen’. This can prevent showing the login screen. You can also customize the logoff screen and write a redirection logic to your SSO login screen by customizing this logoff page.

If you’re using SSO and the user is not being challenged for credentials after logoff, it might be related to your SSO configuration. You might need to check your SSO settings and ensure that they are configured correctly.

Please note that changes to the system’s Requestor Type browser data instance and changes to the AccessGroup reference require a node restart.

:warning: This is a GenAI-powered tool. All generated answers require validation against the provided references.

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