We are getting this error when submitting the cases. can you guide what steps needs to be taken to rectify this error.
Hi,
Could you please bit more elaborated on the issue? When did the issue faced and I assume you are using Tomcat Apache and Containerized environment. I’d be able to help if you describe more and put the environment configuration details here.
We do not know the root cause why it started appearing suddenly. But we do not see this error anymore after the clean restart of the App and DB servers.