Selected Primary Fields from Add filter option, immediately it got saved and throwing below error
Error in property panel Cannot read properties of undefined (reading 'split")
After the error not showing any Options to disable promoted filter
It appears that there is a bug. Could you please raise an Incident (INC) to address this issue? In the meantime, please navigate to the case type or data type, then go to UX, select Other Views, and create a new List view. Make sure to manually add the necessary properties for the Promoted filters instead of using the Primary fields.
@RameshSangili Raised INC, and they have confirmed this is a bug. Here are the bugs along with release targets
BUG-945027 target 25.1.1
BUG-945028 target 24.2.3
BUG-945029 target 26.1