Instance reser issue

General
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1

Hi this is sudhersun. My Pega academy instance getting reset periodically so my files inside it are getting deleted say some solution

2

@sudhersunS can you confirm that you have gone through the Pega Academy FAQ questions?

See the following:

Other frequently asked questions

  • I reset my Pega instance. Can I get my work back?
  • My work is gone!

Each Challenge and Mission Exercise uses a separate cloud environment.

You may have only two active systems per mission. If you initiate a third environment in the same mission, your oldest environment will be terminated.

The expiration guidelines for Pega instances are:

Challenges

  • Inactive Challenge environments will be terminated after 2 days
  • All Challenge environments will be terminated after 7 days (regardless of your activity)

Mission Exercises

  • All Mission Exercise environments will be terminated after 7 days (regardless of your activity)

There is also a link where you can contact the Academy team directly.