Inactive chat session

Hello,

I want to understand based on the published article (link below) which is with reference to 8.4.

whether it is supported in pega 8.2??

@KripalS3012 Hello, This feature was initially added in 8.4 and is not back ported. If you are still on 8.2, I would suggest that you plan on doing an upgrade to more recent versions as soon as you can.