@MarijeSchillern thanks for your reply and links. The link in the mailthread for import business process model is not working .
https://community.pega.com/sites/default/files/help_v731/procomhelpmain.htm
I would be more interesting to get recent information from PEGA regarding the import and export support for new customers who want to import or export process models to/from Pega. The information is outdated so just wondering if there’s more accurate information provided by Pega such as guidelines, best practices, etc…