I have doubt on report

User Experience
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1

Hi guys ,

My requirement is from soap ui i can create a case.

when i open a case one property is there Reimpercentage value is 30%( this is from soap ui )

same value i stored in another property customreimpercentage =30%

i can see the both values pyworkpage while create a case .

But in report only i can see the Reimpercentage value only ,Customreimpercentage value is null

while edit the reimpercentage value 30% to 50% then we see the Customreimpercentage=30% And reimpercentage=50%.

without edit the values also i can see the both values in report

re

How it’s possible ,please let me know .

Thank you

2

@kirti Could you elaborate as to when and how you are setting the value to Customreimpercentage property initially?

3

@kirti Hi Can you please let us know if you optimize the property “Customreimpercentage” recently. If yes then cases that were created before optimizing the Customreimpercentage property will have the value as null. The cases which have null are saved then the value will be appearing in the report.

4

@BhanuPrakash_G

Flow Action in pre processing i used DT to set the value

5

@SrinidhiM Yes recently i optimizing the Customreimpercentage property .New cases also coming null .

6

@kirti Can you save the DB table instance once and then try creating cases and see if it is null even then

7

@kirti is this issue resolved? Could you mark ‘Accept Solution’ on the reply which fixed this? Many thanks!

8

@SrinidhiM yes it’s working fine .Thank you