We need to show diff case ID prefix based on countries say for Country =USA ;prefix=US- And for country =CANADA;prefix=CA- how to do this.In pyDefaultDT we can give the respective conditions but will it be sufficient or do i need to make any other change as well?

You can set the value in the DT .pyWorkIDPrefix it will add the expected value before the case ID(USA-14325) & you can check first when condition for the country and you can set the country specific value for the .pyWorkIDPrefix

How to show different case ID prefix based on countries

General

MarcCheong (Marc Cheong) May 30, 2026, 11:57am 3

you may want to check out this - its old but I believe still works Case ID generation mechanism

Conversation		Replies	Views
Wrong case id prefix is generated using pega create case API in constellation General	5	129	June 25, 2026
Set a dynamic Case ID prefix based on a property selected by the user during the case creation stage General pega-platform , constellation , case-management	5	111	March 26, 2026
Changing Prefix while creating a case through Job Scheduler User Experience pega-platform , user-experience , case-management	3	215	March 20, 2024
Generating Custom Case ID General pega-platform , 8-8-3	9	685	January 15, 2024
Work item getting created with prefix C- using pega create case API in 8.5 General case-management , 8-5-1	4	493	January 19, 2022

How to show different case ID prefix based on countries

Related topics