Hi , how to launch an Okta or SSO enabled in house website inside Pega dashboard .
suppose user is already logged in to Pega with SSO and trying launching an URL, now it seems because of the authentication, its refusing the connection so how to make it? any approach at pega side or we need make any changes to outside website? thank you
The connection is usually being refused because the external website is protected by its own SSO session, and Pega cannot “reuse” your Pega login automatically unless both applications are configured to trust the same identity provider and flow. In practice, this is mostly an integration/authentication design issue, not a dashboard issue inside Pega.
If both Pega and the external site use the same IdP, configure the external site as an Okta-connected app and use the standard SSO flow so the user gets a valid session for that website too. If the external site is not already integrated with the same IdP, Pega cannot bypass that authentication requirement on its own.
For your case, if the user is already authenticated into Pega via SSO, the clean solution is to make the external website a proper SSO partner with the same IdP and then launch it as a separate app route or new tab. If your goal is only to show it inside a dashboard area, you will usually hit browser security and SSO limitations unless the external app is explicitly designed for embedding.