How to add a new DB instance in Pega cloud to make reporting

General
1

Hi we are in pega 25.x, how to add a new DB instance which is outside PEGA cloud and make some reports by directly reading the data? thank you

2

The usual approach is to create an external relational database instance using a JDBC connection. Once the database instance is configured, you can map the tables through a data type, data page, or report definition depending on how you want to consume the data.

If the database is outside Pega Cloud, the key dependency is network and JDBC access rather than the database being “inside” Pega.

3

If reporting is required outside Pega Cloud, I recommend extracting relevant case/data records using BIX into an enterprise data warehouse or reporting database. BI/reporting tools can then query that reporting store directly without impacting Pega transactional performance.

If Pega must also connect to an external database for application use cases, this can be configured as an external database through Pega Cloud-managed connectivity and datasource setup, subject to network/security approval.