Hi All,
As we know, due to processing or I/O errors, the queue processor sometimes marks items as broken. Currently, we analyze the issue and manually requeue the items from Admin Studio.
Is there any out-of-the-box (OOTB) capability available to automatically requeue broken items?
Thanks.
No, there is not a standard OOTB feature that automatically requeues broken queue processor items for you. broken items are meant to be inspected and requeued manually after the underlying issue is fixed.
QPs have built-in retry handling and when the retry limit is exhausted the item is moved to the broken items. A broken item usually means the same processing error will happen again unless the root cause is fixed, so Pega does not treat automatic requeue as the default behavior. The platform expectation is to correct the issue first, then requeue the item.