Help Icon resulted in unexpected behaviour

Good morning,

I have a problem

I have a very long text that I want to put into Help Icon information

Can I make the zone text of the helper information smaller ? and I read text via scrolling up and down via mouse’s rotule ?

@Achraf Jallouli

Can you please elaborate your scenario more?

@SohamM95 I have created a long paragraph, and I put it in a section

and it’s called from an information icon when mouse hover

The text is so long, so I have front problems: the left side bar is so bad

I want that I add a scroll bar in the information hovering section

@Achraf Jallouli Instead of using an Image can you please try using tooltip control and define your section in the parameter tab.

Document2.docx (48.9 KB)

@SohamM95 we are actually using an informating icon with smart info

@Achraf JallouliHi Achraf, If you are using SKIN based UI, you can create a Custom format for Smart info and add overflow-y:scroll; or overflow-x:scroll; depending on the scroll type you want.

@SushmaC7 I have set overflow-y:scroll; but it was not applied
The problem is that the length of tooltip exceed the length of left bar, so there is a problem

I have set overflow-y:scroll; but it was not applied The problem is that the length of tooltip exceed the length of left bar, so there is a problem

@Achraf Jallouli you can adjust the size and appearance of the helper text to match your needs. For long texts, you can use a scrollbar to make the text readable. However, tooltips might not be the best choice for very long texts as they are not supported by mobile browsers and do not have keyboard support. Instead, you could consider using a ‘Help icon with overlay on focus’ or a ‘Smart tip’, both of which support scrolling and are more suitable for long helper texts.

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Best practices for using helper text

To display message over Hover

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Pega Helper Text

Helper text for Rich text editor

@Achraf Jallouli

Instead can you do it using a tooltip or smartinfo?

@Achraf Jallouliwere you able to resolve the issue/ let me trying a poc.

@SushmaC7 I did not resolved it yet

i have always the same problem