Get an error when trying to launce Pega instance for the challenge

Hi,

While practicing for below challenge,

CHALLENGE

Designing a case life cycle

when I trying to insert my normal Pega user name and password it gives me an error

[Welcome to your Academy exercise system.

Please log in with the user name and password specified in the challenge.

The information you entered was not recognized]

I attached the image that explain the error

Mohammed

@MohammedS16585567 Hi Mohammed, as noted in the error message, use the login credentials noted in the challenge.

If you need further guidance, see our FAQs for how to manage your Pega instance.