Gen AI Autopilot

General
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1

Unable to generate case type and date model using gen ai autopilot, please refer to ss for more information.

GenAI-Autopilot.PNG
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error (2).PNG
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2

@Ruhina you have logged this issue under Pega 8.8.5 which cannot be correct.

→ Please clarify what Pega Release you are on.

Potential Causes and Solutions

  1. Model ID Configuration Mismatch
    • The model ID configured in App Studio may not match the exact value returned by the data page
    • Navigate to App Studio > Configure > GenAI > GenAI Connect
    • Verify that the model ID matches exactly what’s expected by the system
  2. API Key and Model Availability
    • Check if your Azure OpenAI subscription and API key are properly configured
    • Ensure the model specified in the configuration is available in your subscription
  3. System Patch Level
    • This could be a known issue that has been addressed in a recent patch
    • Verify that you’re running the latest patch version of your Pega installation
  4. Manual Case Type Creation
    • As a workaround, you might need to create the case type manually instead of using Autopilot
    • Follow the standard documentation for manual case type creation

Creating a Case Type with Autopilot

Pega GenAI Autopilot in application development

Gen AI case creation steps