i have cascading dropdown in a view and i’am using the same view on the next flow once i move forward and click save as draft and repoen the case and try to change the dropdown value rest of the field is not changing those are readonly and in tracer showing as validation error
Hi @Prasanth
The issue is likely occurring because after the case is saved as a draft and reopened, the dependent dropdown fields still retain their previously saved values. When the parent dropdown value is changed, the child fields are not being cleared or refreshed, resulting in invalid data combinations and validation errors. As a solution, configure the parent dropdown to trigger a refresh action and execute a Data Transform that clears the dependent field values before reloading them. Also verify that there are no read-only, disable, or visibility conditions becoming true after reopening the case, and ensure the underlying Data Pages are refreshed correctly when the parent value changes. This should allow the cascading dropdowns to update properly and prevent the validation errors.
This behaviour is usually related to read-only fields that are being updated through refresh logic. when a parent dropdown changes and the dependent fields are refreshed, any target field that is configured as read-only may not get submitted back to the case unless it is updated in the right processing step. In that situation, the UI may display the refreshed value, but on save/reopen the value does not persist and the tracer shows a validation issue.
I think your cascading dropdown is working in the active screen and after you Save as draft and reopen, the parent selection changes, the dependent fields remain read-only, so the refreshed values are treated as display-only and may not be included in the submitted payload.
A better approach would be to keep the parent dropdown editable. For dependent fields, avoid relying on a form refresh to populate read-only fields that must be saved. Instead, calculate or populate those values through post-processing / data transform / declare expression so the values are present on the clipboard before submission.
