File Creation in NAS fails through agent Activity

Our application has agents configured under Background Processing. One of the agent writes files in NAS. We are in 7.4. All working fine.

After upgrading to 8.5 the activity through agent fails in the file creation step.

osDestination = new PROutputStream(strDestination) throws

java.io.FileNotFoundException: /extra/iqtrack/data/nas/corr_1614678386798.zip (No such file or directory) 

Same activity called directly ( -node type = Webuser ) works fine.

Any known restriction under 8.5 ?

@Arvind whether this agent is scheduled to run on web tier or any other node tier? i guess you should configure the agent to run on web node type and see if the issue persists or works fine.

My Bad. The question can be marked complete.

The NAS mount has failed in the Background processing node. Remounted NAS and the agent was able to create the file.

Apologize for wasting time.

No problem @Arvind!

It’s never a waste of time to share a resolution here in the PCC! You never know who may benefit from this in the future!

Thanks for letting us know that this is resolved, I have marked your reply as such!