ExceptionMessage=Type OpenSpan.Adapters.Text.Host.IBM.PComm.WinHllapi.PCommWinHllapiAdapter, not found.

General
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1

After upgrading my bot/app from version 22.1.50 to 25.1.1, I am encountering an error when running it in the runtime environment. It was working fine in version 22.1.50, but after the upgrade, it is failing. Interestingly, it still works correctly in the studio environment. I have attached the log for reference. Please suggest a solution to this issue. The only change in my system is that I now have Pega versions 19.1.125, 22.1.50, and 25.1.1 installed.

PegaRobotRuntime.txt (13.9 KB)

2

@AshKSI believe this is best resolved by opening a support request. If you do so, please include the support request ID here.

3

INC-C30796 solution.

Step 1. Open text Adapter file.

Step 2. Change the tag values to below. with then save the adapter and test in runtime again