Recently I have been asked by many different organizations and teammates about what should be team and operating model look like when I am starting out with Pega Cloud. There are have been variations of the Shared Responsibility Model, but I have found this one particularly helpful.
Client/Pega Shared Responsiblity Model
@rebep - Would like to know your thoughts?
Hey Bill - I wanted to share a common list of roles and activities in the dev lifecycle that should be considered when starting out a new Pega Project.. I hope this helps!
Pega Team Structure.pdf (864.7 KB)
@BENJW @rebep Those ate great resources. This article lists pega Cloud specific support roles, permissions and tools. Understanding Support user roles | Support Center
Great set of resources. Thanks for posting!