We have a use case where we want to upload a File which could contains multiple files inside it.
This could be a “.msg” file or a word documents and upon uploading this type of document using Pega File Upload control it should process all of the embedded documents and files Separately into an individual case type so let say one “.msg” file has 5 attachments then there should be 6 case types get created for all of the documents.
Is there any Pega OOTB or solution available for this requirement.
@RuchiA16 Pega does not provide an out-of-the-box solution for processing a file containing multiple files and creating separate case types for each file. However, you can achieve this by customizing the file upload process. After uploading the main file, you can use a custom activity or a data transform to extract the embedded files. For each extracted file, you can then create a new case. Please note that this would require custom coding and thorough testing to ensure it meets your requirements.
This is a GenAI-powered tool. All generated answers require validation against the provided references.
This is a GenAI-powered tool. All generated answers require validation against the provided references.