We are working with Pega Constellation 23.1.0, and we have a requirement to implement a functionality that allows downloading all case attachments either as a single ZIP file or as separate files.
Is there any out-of-the-box (OOTB) option available to achieve this?
@BOUANENEM while you cannot download all attachments at once, here are some options.
You can create a custom DX component to satisfy this requirement - a widget might be your best option.
You may utilize the DX API to fetch specific attachments (GET requests to {{baseUrl}}/attachments/:attachmentID)
Based on your business requirements, you may be able to offer alternative solutions (why do users want to download all attachments at the same time?)