We have a requirement to open a new case type in a new browser session upon clicking a button. I have reviewed a similar post (Open a New Case in a New Browser Tab | Support Center), but it appears that the function (pega.u.d.createWorkURL) used there is not supported in Pega 8.8.5.
Can anyone shed light on how to open a new case in a different browser session? Thank you in advance.
@KrishnaN7557 To open a new case in a different browser session using Theme Cosmos you can utilize the link control that calls ‘Open Work’. By right clicking on the link you can select ‘Open in new browser tab’. This will allow you to open the case in a fully functioning separate thread enabling you to navigate the full application without conflicts between tabs.
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