Data flow failed to process the incoming request message with activity not found in application ruleset

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1

Hi Team,

We have configured data flow with source with dataset to browse the message from kafka topic and destination shape we have configured an activity to process the message.

When the code moved to production, data flow run failed to process the incoming message request and during run time pega is checking activity in particular user ruleset instead of application ruleset

As the activity is not found in that particular user ruleset and record gets failed with rule not found error

can someone please help on this issue.

2

@VeerendraC16947803

Is it worked in lower region?

could you confirm when you create dataflow Instance what access group configured

open dataflow instance and check what access group currently it running with?

3

@JohnPaulRaja,C Thank you for your response, The same configuration is working fine till pre production with same access group in the dataflow run.

4

@VeerendraC16947803

are you created new dataflow instance in prod?

5

@JohnPaulRaja,C Yes, We have created new data flow run instance in preprod and prod due to kafka connectivity issue.

6

@VeerendraC16947803 is it rule cache issue?

7

@VeerendraC16947803 can you compare preprod and prod instance config details.

8

@JohnPaulRaja,C Now the issue is resolved in production after performing below steps

1.We have deleted the data flow run

2.Created new data flow run with same configuration with different name

2.Executed cache API for the activity which is causing the issue from appstudio

Post that the data flow is processing incoming messages from kafka without any failure.

Thank you for your quick response and suggestion.