Issue Summary
An issue was identified during the case archival process related to archival indexing. Some cases included a date field that contained null or blank values. While the case data itself was not corrupted, the archival indexing process attempted to write these empty date values into SRS index fields.
Because the SRS indexer does not accept empty or malformed date values, this caused validation failures and resulted in the error ERR_MALFORMED_PROPERTY_VALUE. As a result, indexing failed at the SRS stage, and archival could not be completed for the affected cases.
Fix Details
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Issue Fixed: Archival indexing failures caused by null date values
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Fix Available In: Pega Platform 25.1.2
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Hotfix ID: HFIX‑D751
Benefits of the Fix
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Archival indexing now safely ignores null or blank values
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Affected cases complete archival successfully
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SRS indexing completes without errors