Hi,
Our environment went down at night saying below message:–
2020-12-07 00:47:22,531 [ervice-registry-task] [ STANDARD] ( database.tasks.Heartbeat) ERROR - Current heartbeat is taking longer than [30000]ms. The node will soon become unhealthy. Creating a thread dump…
However, I don’t see any thread dump in the log files.
I checked the article (https://community.pega.com/node/2118871) but not sure if the issue is related to DB. Any advise? Attached here is the full log.
logs.txt (240 KB)
It appears a similar issue was fixed in 8.4.3 and for 8.4.2 there is a hotfix (HFix-65676) available. Can someone please confirm on the same?
I am facing same issue in pega 8.4.2 and which is impacting the performance of the system.
I raised an incident (INC-161157) and there are improvements made for the heartbeat process in the 8.4.3 & 8.4.4 version so I guess we need to patch to the latest version.
Having said that, heartbeat error could be caused due to slow database/Network, or another system resource unavailability. We had an agent which was running processes that were not optimized enough and consuming lot of resources. After turning the agent off, the issue disappeared. we are investigating our application code.