Create case using DX API and assign to specific operator

Blueprint and App Design
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1

Hi All,

I have a requirement to create a case using the DX API and assign it to a specific user, however in the request i don’t see any field to assign the case to an user.

Does the DX API support that functionality? How can it be implemented?

Attached you can find the request of the API

Request_2.png
Request_2.png1232×593 91.9 KB

Request_1.png
Request_1.png1232×593 82 KB

2

@danielg0987 routing can be handled flow level itself. If you have routing configured in your flow(first assignment), when you create case using DX API, case will be routed based on the routing configured.