CDH Enablement Series: How to Determine Your BAU Reporting, KPIs, and Value Measurement

General
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In this session, we explain how to determine what to report on to prove the uplift in business performance that results from using Customer Decision Hub. We describe how to set up the reporting, use test and control strategies to prove attribution, and calculate the overall value produced from 1:1 Customer Engagement.

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Watch the video

https://players.brightcove.net/1519050010001/default_default/index.html?videoId=6309984227112

Download the presentation deck (attached)

Find more sessions in this CDH Enablement Series.

20220706 - CDH Enablement Series - How to Determine Your BAU Reporting KPIs and Value Measurement Final.pdf (1.86 MB)

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@LindaS Do you have video recording for this event?

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@Nizam the recording should be available sometime next week. Please subscribe to/follow this page and you will get a notification when it is posted. Thank you for your interest.

Linda