This morning I was looking to continue with my learning and the system displayed the following message below:
1 day 1 hr 15 mins Remaining of 1 day 3 hrs 20 mins
So I wasn’t aware that there was a timer associated with my learning. So what happens when the time runs out? I don’t want to lose all the momentum that I have. I am enjoying learning about Pega.
@JeanLouisK17702560 Congratulations on the achievement! If you recently got a passing score from Pearson Vue, you need not worry. The certification badge usually takes a few days up to a week to show on your Pega profile.
If you passed the certification a while back I would make sure to check:
That you have fully completed the Pega Business Architect mission on Pega Academy
That your Pearson Vue account exam history shows the passed exam.
Thanks for your answer. It has been now 7 business days since I passed my exam and I still haven’t received the certificate of completion. I called Pearsonvue (the exam organizer) about the issue but they were not ablet to help. They told me to call Pega but the number on your website 1-888-PEGA-NOW is disabled. I’ve already submitted a request via email but I still haven’t heard anything. Can you please help me get the certificate of completion? My employer is requesting it.
Hi @JeanLouisK17702560 : Please check some generic FAQ here. Make sure the email id associated with the Pearson account is matches the primary email address of your Pega account. If there is a recent update, then it will take 2 - 3 days to sync. If everything is good and if you are still not able to see your certification in the profile, i would suggest to use the contact us option in the same page.