@HaimingZ17189808 I see that you logged INC-C4584 and that our support team provided you with the answers:
1 It is only to Kafka. customer can implement DataFlow or other custom code to read from Kafka and push to database. #2 We tried with 55 users concurrently creating\updating 100 cases.. haven’t observed any significant performance impact. it was at negligible numbers. 3 For now the error and exception handling isn’t great. we reuse the Queue Processor capability here.
We currently have a dead letter topic to which the messages are sent if failure is encountered while pushing data to Kafka. We are enhancing to retry the messages from the dead letter topic. It will be addressed in upcoming releases. 4 Data is written to Kafka using our DataSet rule. so, whatever is the security configuration for DataSet, all of that are applicable.
@HaimingZ17189808: If you have implemented Real Time bix , if yes can you share some screen prints . I too have requirement to implement Real time BIX.