Ok @Priyam, @DianeSK and I met on a call. A bit more detail:
- There is a flow action at work- that contains the ability to upload the attachment
- Case attachments are at work-
- The view and flow action pre-processing defines which attachment types can be uploaded
- Case Type A - Works for Screenflow or triggering via local action
- Case Type B - Works for Local Action but not for Screenflow (though @Priyam confirmed that even refactoring this to process, it still didn’t work)
If that helps at all? Very strange, never seen this before and curious on others experiences here.
Was unable to see anything that was specialized between case types (even accidentally). @Priyam will raise a Pega Support Ticket as this will need a deep dive on config and specialist expertise.