AppDynamics integration for business transactions

User Experience
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1

Hello,

We are integrating our new Pega Cloud instance with other internal applications and have a requirement to monitor business transactions end-to-end. We are required to use on-prem AppDynamics for this purpose. Is there any way to integrate Pega Cloud’s monitoring tools, etc with AppDynamics?

  1. AppD has a java agent which can be installed on clusters (I’ve seen many mentions of this not being possible here.)

  2. Perhaps this can be accomplished with some rule injected into transactional logic? eg. injecting javascript into a web page. Could a rule be created to do something like this?

  3. We have SPLUNK integration… could we obtain transactional data from log data?

  4. Other options? We would like to ingest transactional data into our AppDynamics instance.

I’m seeking thoughts and advice on what options might be available to provide metric data to AppDynamics from our Pega Cloud instance which can be used for business transaction monitoring/tracking. Thanks!

2

@JohnK16895017 Agents like AppD are not permisable in PegaCloud. Pega Cloud supports streaming of pega logs to Splunk or S3 Bucket. See these two docs for more information:

If you’re looking for information more around the processing of a case, I’d recommend you look at a data integration pattern, possibly with kafka data set, REST, BIX.

Regards,
Eric

3

@RYANE

Thank you. For our purpose, I suspect splunk integration will satisfy the need since it’s already implemented, though the alternatives are interesting.