Agile Studio did not respond - Integration with Agile Workbench

I’m trying to configure Agile WorkBench with Agile Studio, but I’m having the following issues:

I can pull stories that are separated in a release set up in Agile studio to bring them to visibility within Agile Workbrench

When I try to call up the story the following message is displayed

Evaluating the tracer, I get the following message:

Is there any point I should evaluate to allow this mechanism to work correctly?

Any hotfix that I should consider in order to allow it to work correctly?

@GuiValino1984

Hi,

Can you check if there’s a DSS, in your app, with the name “escapeSpecialCharacters”. If not, create a DSS with following:

Owning Ruleset : Pega-IntSvcs

purpose : json/escapeSpecialCharacters

value : true

I faced a similar issue, and got resolved by creating this DSS.

@KaranG98

You are extremely correct. I had to set the variable in the application that calls agile studio and where I’m doing the integration with the workbench and also in the instance where the agile studio is installed and it worked correctly.

Thank you very much!