Activity Type = Activity and Activity Type = Utility

[AbhishekC1725 (Abhishek Choubey)]

Hi All,

What is real time use case of Activity Type = Activity and Activity Type = Utility in Pega?

I already read this official doc = Activity structure | Pega Academy?

But need more realtime examples/use cases.

Thanks In Advance.

[Bhumireddy (Bhumireddy Veera Ashokkumarreddy)]

Hi @AbhishekC1725,

A Utility shape, represented by the shape in a Visio flow diagram, references an activity that updates a work object, but does not require user interaction and input. Your system includes standard activities for utility shapes, and you can create additional ones.

Each utility shape references an activity with an Activity Type of Utility.

A utility shape is an activity that can update a work item without human input. It may perform computations, searches, retrieve data from another system, make a decision affecting the course of the flow, and so on.

Pegasystems Documentation

Pegasystems Documentation

I hope this will help you.

Thanks,

Ashok

[AbhishekC1725 (Abhishek Choubey)]

@Bhumireddy Thanks for response. And when we should use Activity Type = Activity ?

[Bhumireddy (Bhumireddy Veera Ashokkumarreddy)]

Hi @AbhishekC1725

Select when no more specific value is applicable. Activities with this value cannot be referenced directly in flows. (Select Activity for this field on Parse Structured forms.)

Eg.. Flow action, Data transform…etc… We can choose. pyActivityType=Activity

Please go through below article

Pegasystems Documentation?

Activity form - how to create activities for flows

I hope this will help you.

Thanks,

Ashok