403 Forbidden - facicon.ico issue with Pega Constellation server

General
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1

I am doing a simple Web Embed in Pega Labs. I’ve created a very simple case that I can run from a Web Portal, no problem.

I created a Web Embed channel to create a new case (code snippet below). When I run this file, it prompts me to log in (in a separate window), and when I do, I receive the following error from the Constellation server, not the Pega server. When prompted to log in, I just use my credentials, and I’m a SysAdm4 (see screenshot attached).

403 Forbidden favicon.ico

HTML File, including Web Embed code snippet. Client ID DOES match OAuth 2.0 rule.

<div>

<!-- Modal Content -->

<form class="modal-content animate" action="/action_page.php">

<div class="container">

<label for="caseid"><b>Case ID</b></label>

<input type="text" id="caseid" value="">

<button type="button">Get Case ID</button>

</div>

</form>

</div>

<script src='https://prod-cdn.constellation.pega.io/8.23.1-266/react/prod/pega-embed.js' ></script>

<pega-embed id='theEmbed' action='createCase' caseTypeID='ORHHO6-Lease-Work-LeaseRequest' casePage='assignmentWithStages' appAlias='lease' pegaServerUrl='https://softserve02.pegalabs.io/prweb/' staticContentUrl='https://prod-cdn.constellation.pega.io/8.23.1-266/react/prod/' authService='pega' clientId='82255863204813754959' style='width:100%'>

</pega-embed>

</html>
2

@MattS629

  • Whenever we create a web embed rule Oauth 2.0 Client registration will be create. Navigate it to records explorer in the left panel Security → Oauth 2.0 client registration. In that instance record you will find the client id and update the valid client id in the web embed code. Verify the instructions mentioned in below article.

Thank you.

3

@Priyanka Boga token 403 error getting auth.js file. The error is on token generation.

Could you please help me on this.

4

@Thirumala Rao please log a support issue via the MSP if you need immediate help with your particular issue.