Creating runtime package with RPA Service query

Richard Bien
Wed, 04 Feb 2026 12:51:02 +0000
General

As we are looking to introduce unattended robots into our overall robot estate we need to update our runtime package to include the RPA component

Our challenge is to create one package which includes the RPA component that would be deployed to all bot devices, attended and unattended, but with an additional commonconfig file dependency which has all the RPA settings: Robot manager URL etc, just for the unattended devices

We are creating something similar with our 22.1.53 runtime package whereby we have a base runtime installation but with an additional commonconfig file for those devices requiring access to a Pega application & Constellation service

Based on my investigation so far I am not certain that the RPA packaging challenge is possible as stated above - this is because

After package installation the RPA service is by default disabled
The only way to enable it is via a group policy update which would impact all devices (as per Pega documentation)
For attended robots where there are no user profiles created in the pega platform the user would run into authentication issues when the RPA service is started and attempts to access the Robot manager

This is my understanding so far and it may be incorrect which is why I am creating this post for advice

It may be the case that we do require a second package specifically configured for RPA which would deployed only be to unattended devices

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