# \#decisioning-architect

**URL:** https://forums.pega.com/tag/decisioning-architect/25.md

[Latest](https://forums.pega.com/latest.md) · [Categories](https://forums.pega.com/categories.md) · [Tags](https://forums.pega.com/tags.md)

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## [Customer Engagement Studio in Action: The Next Evolution of Marketing Operations](https://forums.pega.com/t/customer-engagement-studio-in-action-the-next-evolution-of-marketing-operations/13864)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 0\
**Last updated:** [October 26, 2026, 3:30pm UTC](https://forums.pega.com/t/customer-engagement-studio-in-action-the-next-evolution-of-marketing-operations/13864 "2026-10-26T15:30:37Z")

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Watch the replay of a recent Pega CDH Community event webinar: Marketing operations teams using Customer Decision Hub (CDH) and 1:1 Operations Manager know how powerful the platform is, and how many steps it takes to ge…

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## [GOS Revisions Become STALE After Unrelated Deployments with STATIC\_CACHE – Pega 24.1.1](https://forums.pega.com/t/gos-revisions-become-stale-after-unrelated-deployments-with-static-cache-pega-24-1-1/13854)

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**Author:** [@HasanD68](https://forums.pega.com/u/HasanD68)\
**Replies:** 0\
**Last updated:** [October 24, 2026, 4:34pm UTC](https://forums.pega.com/t/gos-revisions-become-stale-after-unrelated-deployments-with-static-cache-pega-24-1-1/13854 "2026-10-24T16:34:54Z")

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Pega Platform Version: 24.1.1 DSS: cacheGOSProgram Configuration: STATIC\_CACHE Hi Pega Community, We are experiencing an issue with Globally Optimized Strategies (GOS) in Pega Platform 24.1.1 and would appreciate cla…

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## [Why Technical Excellence Alone Isn't Enough for LDA Certification](https://forums.pega.com/t/why-technical-excellence-alone-isnt-enough-for-lda-certification/13817)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 2\
**Last updated:** [October 19, 2026, 4:54pm UTC](https://forums.pega.com/t/why-technical-excellence-alone-isnt-enough-for-lda-certification/13817 "2026-10-19T16:54:29Z")

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The True Value of a Lead Decisioning Architect: Beyond Technical Implementation Many practitioners spend years designing and implementing Customer Decision Hub (CDH) solutions. They understand architectures, data flows,…

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## [What's New in Customer Decision Hub '26](https://forums.pega.com/t/whats-new-in-customer-decision-hub-26/13327)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 0\
**Last updated:** [August 31, 2026, 4:39pm UTC](https://forums.pega.com/t/whats-new-in-customer-decision-hub-26/13327 "2026-08-31T16:39:40Z")

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Watch the replay of a recent Pega CDH Community event webinar: Watch the replay of an overview of what’s new in Infinity '26 for Customer Decision Hub, with special focus on Customer Engagement Studio, our new AI-powere…

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## [Contact Policy suppression not working when Volume Constraint is configured in the same strategy (Pega 24.1.4)](https://forums.pega.com/t/contact-policy-suppression-not-working-when-volume-constraint-is-configured-in-the-same-strategy-pega-24-1-4/13148)

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**Author:** [@Manoj\_Kumar\_Akkala](https://forums.pega.com/u/Manoj_Kumar_Akkala)\
**Replies:** 0\
**Last updated:** [August 14, 2026, 10:34am UTC](https://forums.pega.com/t/contact-policy-suppression-not-working-when-volume-constraint-is-configured-in-the-same-strategy-pega-24-1-4/13148 "2026-08-14T10:34:41Z")

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Hi All, Environment: Pega Platform version: 24.1.4 Application: Customer Decision Hub (XXX-Artifacts ruleset) Context: NBA Designer, Issue = Acquisition, Group = Travel Issue: We have a Contact Policy rule (OfferSen…

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## [From Dashboards to Dialogue](https://forums.pega.com/t/from-dashboards-to-dialogue/12782)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 1\
**Last updated:** [July 22, 2026, 9:33pm UTC](https://forums.pega.com/t/from-dashboards-to-dialogue/12782 "2026-07-22T21:33:17Z")

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Watch the replay of a recent Pega CDH Community event webinar: Action Analysis explains why Actions succeed or fail in the Next-Best-Action framework. Watch this event replay to learn the fundamentals and see how, with…

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## [CDH Advisory in Action: How We Partner with Clients and Partners to Unlock Real Business Impact](https://forums.pega.com/t/cdh-advisory-in-action-how-we-partner-with-clients-and-partners-to-unlock-real-business-impact/12518)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 0\
**Last updated:** [June 26, 2026, 9:27am UTC](https://forums.pega.com/t/cdh-advisory-in-action-how-we-partner-with-clients-and-partners-to-unlock-real-business-impact/12518 "2026-06-26T09:27:56Z")

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Watch the replay of a recent Pega CDH Community event webinar: Great technology only delivers value when it’s adopted, optimized, and aligned to business goals. CDH Advisory exists to make that happen. We partner with c…

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## [How to debug an outbound campaign failure in production?](https://forums.pega.com/t/how-to-debug-an-outbound-campaign-failure-in-production/11219)

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**Author:** [@AnilP1004](https://forums.pega.com/u/AnilP1004)\
**Replies:** 3\
**Last updated:** [June 23, 2026, 6:38pm UTC](https://forums.pega.com/t/how-to-debug-an-outbound-campaign-failure-in-production/11219 "2026-06-23T18:38:18Z")

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How to debug an outbound campaign failure in production?

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## [Blueprint Delivered for 1:1 Customer Engagement: From Vision to Predictable Value](https://forums.pega.com/t/blueprint-delivered-for-1-1-customer-engagement-from-vision-to-predictable-value/12142)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 0\
**Last updated:** [May 27, 2026, 3:41pm UTC](https://forums.pega.com/t/blueprint-delivered-for-1-1-customer-engagement-from-vision-to-predictable-value/12142 "2026-05-27T15:41:43Z")

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Watch the replay of a recent Pega CDH Community events webinar: Delivering one to one Customer Engagement at speed requires more than great ideas—it demands a repeatable, low-risk delivery model. The Pega Blueprint Deli…

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## [CDH Community Events](https://forums.pega.com/t/cdh-community-events/1515)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 4\
**Last updated:** [November 21, 2024, 12:36pm UTC](https://forums.pega.com/t/cdh-community-events/1515 "2024-11-21T12:36:02Z")

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The increasing need for large enterprises to customize every interaction with their customers by providing hyper-personalized, carefully curated, and relevant experiences along key moments of truth has naturally led to a…

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## [Exclusive Webinar: Preview of Agentic Marketing](https://forums.pega.com/t/exclusive-webinar-preview-of-agentic-marketing/11814)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 0\
**Last updated:** [April 29, 2026, 11:36am UTC](https://forums.pega.com/t/exclusive-webinar-preview-of-agentic-marketing/11814 "2026-04-29T11:36:52Z")

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Watch the replay of a recent Pega CDH Community events webinar for an exclusive first look at new agentic marketing features that will be announced at PegaWorld. Watch the replay to get an exclusive preview of Pega’s ap…

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## [Is it necessary to uninstall and reinstall Pega Mobile if we rebuild it?](https://forums.pega.com/t/is-it-necessary-to-uninstall-and-reinstall-pega-mobile-if-we-rebuild-it/8218)

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**Author:** [@Neeraj4695](https://forums.pega.com/u/Neeraj4695)\
**Replies:** 1\
**Last updated:** [April 19, 2026, 2:48am UTC](https://forums.pega.com/t/is-it-necessary-to-uninstall-and-reinstall-pega-mobile-if-we-rebuild-it/8218 "2026-04-19T02:48:26Z")

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Of course! If one is rebuilding a mobile application, one is normally not required to uninstall an existing mobile application oneself. A few things to consider Rebuilding the Mobile Application: When we make some ch…

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## [How to Limit Offer by Action offer count](https://forums.pega.com/t/how-to-limit-offer-by-action-offer-count/9551)

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**Author:** [@TommyL07](https://forums.pega.com/u/TommyL07)\
**Replies:** 1\
**Last updated:** [April 13, 2026, 5:12am UTC](https://forums.pega.com/t/how-to-limit-offer-by-action-offer-count/9551 "2026-04-13T05:12:36Z")

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we target to build an action, running with real time event. we would like to limit 3000 offers from this action per day. we have some try but not work: Constraints: outbound action limits, contact policy is to limit…

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## [What rules get created in backed after creating an action in Pega CDH? and for Contact policy?](https://forums.pega.com/t/what-rules-get-created-in-backed-after-creating-an-action-in-pega-cdh-and-for-contact-policy/11218)

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**Author:** [@AnilP1004](https://forums.pega.com/u/AnilP1004)\
**Replies:** 1\
**Last updated:** [March 20, 2026, 11:24am UTC](https://forums.pega.com/t/what-rules-get-created-in-backed-after-creating-an-action-in-pega-cdh-and-for-contact-policy/11218 "2026-03-20T11:24:29Z")

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What rules get created in backed after creating an action in Pega CDH? and for Contact policy?

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## [CDH Assistant Enablement](https://forums.pega.com/t/cdh-assistant-enablement/10753)

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**Author:** [@AnjaneyuluC5250](https://forums.pega.com/u/AnjaneyuluC5250)\
**Replies:** 1\
**Last updated:** [February 17, 2026, 2:05pm UTC](https://forums.pega.com/t/cdh-assistant-enablement/10753 "2026-02-17T14:05:31Z")

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Dear Team, We are using On-Premise application, would like to enable CDH assistant and use our own application related LLMs. Is there a way to establish connection and make it work as per application requirements using …

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## [capture\_response retun the error](https://forums.pega.com/t/capture-response-retun-the-error/10704)

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**Author:** [@JAGADEESHG8839](https://forums.pega.com/u/JAGADEESHG8839)\
**Replies:** 2\
**Last updated:** [February 17, 2026, 2:01pm UTC](https://forums.pega.com/t/capture-response-retun-the-error/10704 "2026-02-17T14:01:53Z")

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Wehn we trigger the capture\_response API from Postman it rertun 500 Internal Server Error and where as from CPV , It capture the response (Accept or Reject ) and the same API Respons it working in Pega Accadamy instance…

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## [How to integrate Constellation and UI-Kit using Pega APIs](https://forums.pega.com/t/how-to-integrate-constellation-and-ui-kit-using-pega-apis/10589)

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**Author:** [@Will\_Cho](https://forums.pega.com/u/Will_Cho)\
**Replies:** 1\
**Last updated:** [February 2, 2026, 12:07pm UTC](https://forums.pega.com/t/how-to-integrate-constellation-and-ui-kit-using-pega-apis/10589 "2026-02-02T12:07:28Z")

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Recently, I had an opportunity to design a solution for my client where a new Constellation application would integrate with an existing UI-Kit (traditional UI) application via Pega APIs (out-of-the-box) to implement cas…

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## [Installing CDH for Financial Services in Community edition](https://forums.pega.com/t/installing-cdh-for-financial-services-in-community-edition/10322)

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**Author:** [@BhavyaVMani](https://forums.pega.com/u/BhavyaVMani)\
**Replies:** 2\
**Last updated:** [December 5, 2025, 12:08pm UTC](https://forums.pega.com/t/installing-cdh-for-financial-services-in-community-edition/10322 "2025-12-05T12:08:03Z")

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Hello, I want to install CDH in my Community edition. From the Marketplace, I have downloaded and installed PegaMarketingFS application, but that application seems to be missing PegaMarketing\_FW App and I am unable to f…

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## [How to extract case/data in real-time (BIX)](https://forums.pega.com/t/how-to-extract-case-data-in-real-time-bix/9492)

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**Author:** [@Will\_Cho](https://forums.pega.com/u/Will_Cho)\
**Replies:** 29\
**Last updated:** [December 3, 2025, 1:06pm UTC](https://forums.pega.com/t/how-to-extract-case-data-in-real-time-bix/9492 "2025-12-03T13:06:39Z")

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This knowledge sharing article introduces the new real-time BIX extraction feature in Pega Infinity 24.2. This article will show how to configure a real-time BIX extraction using Kafka model and process using Data Flow. …

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## [What’s New in Pega Customer Decision Hub Infinity 25](https://forums.pega.com/t/what-s-new-in-pega-customer-decision-hub-infinity-25/10123)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 0\
**Last updated:** [October 23, 2025, 7:45am UTC](https://forums.pega.com/t/what-s-new-in-pega-customer-decision-hub-infinity-25/10123 "2025-10-23T07:45:39Z")

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Join Matthew Camuso, Senior Product Marketing Manager, and Nishant Bihani, Product Marketing Manager, to hear about the latest Customer Decision Hub capabilities that have been introduced as part of Infinity '25 to enhan…

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## [PDC alert notification through webex](https://forums.pega.com/t/pdc-alert-notification-through-webex/8898)

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**Author:** [@PrasadN16719109](https://forums.pega.com/u/PrasadN16719109)\
**Replies:** 4\
**Last updated:** [August 14, 2025, 12:05pm UTC](https://forums.pega.com/t/pdc-alert-notification-through-webex/8898 "2025-08-14T12:05:14Z")

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Hi All, We have a requirement of sending critical pdc alerts as notification to webex bot. Can anyone suggest how to proceed with this requirement. Thanks & Regards, N Prasad.

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## [unable to login to missions](https://forums.pega.com/t/unable-to-login-to-missions/9729)

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**Author:** [@LakshmiPrasannaJ8491](https://forums.pega.com/u/LakshmiPrasannaJ8491)\
**Replies:** 1\
**Last updated:** [August 8, 2025, 9:11pm UTC](https://forums.pega.com/t/unable-to-login-to-missions/9729 "2025-08-08T21:11:39Z")

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## [Adaptive Models used for Mobile Channel](https://forums.pega.com/t/adaptive-models-used-for-mobile-channel/9698)

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**Author:** [@PriyodobK6924](https://forums.pega.com/u/PriyodobK6924)\
**Replies:** 6\
**Last updated:** [July 31, 2025, 3:43am UTC](https://forums.pega.com/t/adaptive-models-used-for-mobile-channel/9698 "2025-07-31T03:43:03Z")

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Hi Team, We have defined our adaptive model with “Clicked” as positive and “Rejected” as negative response. Our App does not capture impression yet. How does the model calculate the success rate which is present in PDC.…

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## [LDA Certification: How did I prepare for the certification and how did it supercharge my career!](https://forums.pega.com/t/lda-certification-how-did-i-prepare-for-the-certification-and-how-did-it-supercharge-my-career/11021)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 0\
**Last updated:** [July 18, 2025, 11:30am UTC](https://forums.pega.com/t/lda-certification-how-did-i-prepare-for-the-certification-and-how-did-it-supercharge-my-career/11021 "2025-07-18T11:30:35Z")

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Interested in learning from the experience of your peers that successfully certified as Lead Decisioning Architects (LDA)? This is your opportunity to listen to industry leaders in Decisioning, from within Pega’s Partner…

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## [Pega Monitoring and Simulation testing tools (Pega Agility tools)](https://forums.pega.com/t/pega-monitoring-and-simulation-testing-tools-pega-agility-tools/9625)

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**Author:** [@Hansas18](https://forums.pega.com/u/Hansas18)\
**Replies:** 1\
**Last updated:** [July 10, 2025, 1:44am UTC](https://forums.pega.com/t/pega-monitoring-and-simulation-testing-tools-pega-agility-tools/9625 "2025-07-10T01:44:13Z")

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I have a few implementation questions for running of Simulation and monitoring tools found in Pega for my company. The tools we are considering for simulation testing and monitoring are below: Value Finder, action perfo…

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## [Not getting pega business archtech badge for 24.2 version after completing the quiz and module](https://forums.pega.com/t/not-getting-pega-business-archtech-badge-for-24-2-version-after-completing-the-quiz-and-module/9666)

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**Author:** [@RigvedPandey](https://forums.pega.com/u/RigvedPandey)\
**Replies:** 0\
**Last updated:** [July 1, 2025, 8:57am UTC](https://forums.pega.com/t/not-getting-pega-business-archtech-badge-for-24-2-version-after-completing-the-quiz-and-module/9666 "2025-07-01T08:57:51Z")

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## [Organizational Transformation Series: Unlocking Excellence - A Day in the Life of a Pega Customer Decision Hub™ Data Scientist](https://forums.pega.com/t/organizational-transformation-series-unlocking-excellence-a-day-in-the-life-of-a-pega-customer-decision-hub-data-scientist/11020)

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**Author:** [@AnubhavSrivastava](https://forums.pega.com/u/AnubhavSrivastava)\
**Replies:** 0\
**Last updated:** [June 23, 2025, 5:28pm UTC](https://forums.pega.com/t/organizational-transformation-series-unlocking-excellence-a-day-in-the-life-of-a-pega-customer-decision-hub-data-scientist/11020 "2025-06-23T17:28:19Z")

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With Pega Customer Decision Hub™, organizations gain powerful technology to drive customer-centricity, but true transformation requires the strategic alignment of people, processes, and technology. At the heart of this t…

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## [How to use Kafka, Data Set, and Data Flow in Pega](https://forums.pega.com/t/how-to-use-kafka-data-set-and-data-flow-in-pega/9437)

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**Author:** [@Will\_Cho](https://forums.pega.com/u/Will_Cho)\
**Replies:** 3\
**Last updated:** [May 13, 2025, 3:13pm UTC](https://forums.pega.com/t/how-to-use-kafka-data-set-and-data-flow-in-pega/9437 "2025-05-13T15:13:05Z")

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This knowledge sharing article shows common implementation patterns of using Kafka, Data Set and Data Flow in Pega application to process a large number of records and create cases in a real time. Pega Infinity version …

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## [How to parameterize the kafka topic name in Data set?](https://forums.pega.com/t/how-to-parameterize-the-kafka-topic-name-in-data-set/9422)

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**Author:** [@Sudheer\_Nimmagadda](https://forums.pega.com/u/Sudheer_Nimmagadda)\
**Replies:** 2\
**Last updated:** [May 1, 2025, 1:31pm UTC](https://forums.pega.com/t/how-to-parameterize-the-kafka-topic-name-in-data-set/9422 "2025-05-01T13:31:22Z")

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How can I parameterize the Kafka topic name in dataset? We have a situation where our Kafka cluster is shared across QA and UAT environments. To prevent QA data from landing in UAT (and vice versa), planning to append t…

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## [Does the Captureclicktrough functionality have Botclick protection?](https://forums.pega.com/t/does-the-captureclicktrough-functionality-have-botclick-protection/9325)

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**Author:** [@RubenM17178824](https://forums.pega.com/u/RubenM17178824)\
**Replies:** 1\
**Last updated:** [May 1, 2025, 1:13am UTC](https://forums.pega.com/t/does-the-captureclicktrough-functionality-have-botclick-protection/9325 "2025-05-01T01:13:40Z")

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Dear Community, I’m currently looking into implementing the click trough fucnctionality for our links in e-mails: https://docs.pega.com/bundle/customer-decision-hub/page/customer-decision-hub/cdh-portal/container-captu…

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