Does anyone know how this user availability feature works, because when you enable this feature, the default user is not assigned any tasks or cases?
Tasks or cases are still assigned to the user even if this availability option is enabled
I have attached images for your reference.
Can someone help me please?
thanks
In the Data-Admin-Operator-ID class, there’s a ootb Boolean property called pyOpAvailable. This property is used to verify operator availability. To set it to false, you can use an activity.
Thanks ,
Mohd Qizer Uddin
@Mohd Qizer Uddin Thanks, use this function “@checkForSubstitute(NameOperator, Primary, myStepPage, tools)” that returns the available operator or the substitute operator
