# unable to login in to pega academy to do courses

**URL:** <https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968>\
**Category:** General\
**Tags:** pega-academy\
**Created:** [July 25, 2022, 9:33am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968 "2022-07-25T09:33:20Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![SumanthB16578255](https://avatars.discourse-cdn.com/v4/letter/s/a5b964/32.png) [@SumanthB16578255](https://forums.pega.com/u/SumanthB16578255)\
**Post date:** [July 25, 2022, 9:33am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/1 "2022-07-25T09:33:20Z")

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Failed to get authentication tokens for Generic. Check logs for further details. showing this error

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**Author:** ![DarijaS91](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@DarijaS91](https://forums.pega.com/u/DarijaS91)\
**Post date:** [July 25, 2022, 8:29am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/2 "2022-07-25T08:29:08Z")

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Same for me. " Failed to get authentication tokens for Generic. Check logs for further details" . I cleaned caches, didn’t help. Trying to open mission or dashboard just from site telling "ERR\_TOO\_MANYREDIRECTS"

 ![Too many red.png](https://pega1.discourse-cdn.com/pega/original/2X/7/77c36b633f66865957dacfd1a86c17a9a2619695.png)

 ![Failed.png](https://pega1.discourse-cdn.com/pega/original/2X/d/d164c1a923205a08942ce1c5e6bc416b7e7358ef.png)

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**Author:** ![AaveshL3](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@AaveshL3](https://forums.pega.com/u/AaveshL3)\
**Post date:** [July 25, 2022, 6:22am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/3 "2022-07-25T06:22:08Z")

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Same problem me also

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**Author:** ![pietp](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/pietp/32/2515_2.png) [@pietp](https://forums.pega.com/u/pietp)\
**Post date:** [July 25, 2022, 6:37am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/4 "2022-07-25T06:37:20Z")

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I have the same issue

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**Author:** ![StefanoBergo](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/stefanobergo/32/9099_2.png) [@StefanoBergo](https://forums.pega.com/u/StefanoBergo)\
**Post date:** [July 25, 2022, 7:14am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/5 "2022-07-25T07:14:07Z")

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@SumanthB16578255 I have the same problem

 ![Pega Academy Error.jpg](https://pega1.discourse-cdn.com/pega/original/2X/2/2accf7be300e23a005186869c380ef26bc3d104b.jpeg)

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**Author:** ![FabioP16585881](https://avatars.discourse-cdn.com/v4/letter/f/e36b37/32.png) [@FabioP16585881](https://forums.pega.com/u/FabioP16585881)\
**Post date:** [July 25, 2022, 7:23am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/6 "2022-07-25T07:23:21Z")

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Same problem 😕

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**Author:** ![FrancescoV16585883](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/francescov16585883/32/17547_2.png) [@FrancescoV16585883](https://forums.pega.com/u/FrancescoV16585883)\
**Post date:** [July 25, 2022, 7:23am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/7 "2022-07-25T07:23:29Z")

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I have the same issue

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**Author:** ![SaraS16585881](https://avatars.discourse-cdn.com/v4/letter/s/96bed5/32.png) [@SaraS16585881](https://forums.pega.com/u/SaraS16585881)\
**Post date:** [July 25, 2022, 7:23am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/8 "2022-07-25T07:23:37Z")

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I have the same problem

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**Author:** ![GiammarcoD16585881](https://avatars.discourse-cdn.com/v4/letter/g/76d3ee/32.png) [@GiammarcoD16585881](https://forums.pega.com/u/GiammarcoD16585881)\
**Post date:** [July 25, 2022, 7:23am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/9 "2022-07-25T07:23:57Z")

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I have the same problem

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**Author:** ![RavulaP4](https://avatars.discourse-cdn.com/v4/letter/r/43a26b/32.png) [@RavulaP4](https://forums.pega.com/u/RavulaP4)\
**Post date:** [July 25, 2022, 8:29am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/10 "2022-07-25T08:29:21Z")

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@pietp Same issue for me also from past 1hour . Can anyone help me to resolve this issue?. Is it temporary issue?

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**Author:** ![CristinaR16585881](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@CristinaR16585881](https://forums.pega.com/u/CristinaR16585881)\
**Post date:** [July 25, 2022, 7:23am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/11 "2022-07-25T07:23:59Z")

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@StefanoB6711 Same issue

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**Author:** ![Saisasidhar.k](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@Saisasidhar.k](https://forums.pega.com/u/Saisasidhar.k)\
**Post date:** [July 25, 2022, 7:24am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/12 "2022-07-25T07:24:08Z")

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I have the same concern and its showing me the same

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**Author:** ![VittoriaC16585881](https://avatars.discourse-cdn.com/v4/letter/v/dec6dc/32.png) [@VittoriaC16585881](https://forums.pega.com/u/VittoriaC16585881)\
**Post date:** [July 25, 2022, 7:24am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/13 "2022-07-25T07:24:10Z")

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I have the same problem

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**Author:** ![FedericaM16585881](https://avatars.discourse-cdn.com/v4/letter/f/7ab992/32.png) [@FedericaM16585881](https://forums.pega.com/u/FedericaM16585881)\
**Post date:** [July 25, 2022, 7:24am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/14 "2022-07-25T07:24:11Z")

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I have the same problem

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**Author:** ![VittorioS16585885](https://avatars.discourse-cdn.com/v4/letter/v/b5a626/32.png) [@VittorioS16585885](https://forums.pega.com/u/VittorioS16585885)\
**Post date:** [July 25, 2022, 7:24am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/15 "2022-07-25T07:24:56Z")

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@SumanthB16578255 I have the same issue

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**Author:** ![MicheleBiscotti](https://avatars.discourse-cdn.com/v4/letter/m/51bf81/32.png) [@MicheleBiscotti](https://forums.pega.com/u/MicheleBiscotti)\
**Post date:** [July 25, 2022, 7:25am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/16 "2022-07-25T07:25:25Z")

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Reply has been moved here.

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**Author:** ![eddie.jm](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/eddie.jm/32/7801_2.png) [@eddie.jm](https://forums.pega.com/u/eddie.jm)\
**Post date:** [July 25, 2022, 1:20pm UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/17 "2022-07-25T13:20:52Z")

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@SumanthB16578255 Hi Sumanth, this issue is resolved now. We apologize for the inconvenience. Force a refresh of your browser: Ctrl + R (Windows) or CMD + R (macOS)

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**Author:** ![RoccoD16585882](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/roccod16585882/32/5984_2.png) [@RoccoD16585882](https://forums.pega.com/u/RoccoD16585882)\
**Post date:** [July 25, 2022, 7:27am UTC](https://forums.pega.com/t/unable-to-login-in-to-pega-academy-to-do-courses/2968/18 "2022-07-25T07:27:02Z")

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@StefanoB6711 Same problem for me
