# Unable to login in to PDC

**URL:** <https://forums.pega.com/t/unable-to-login-in-to-pdc/6399>\
**Category:** General\
**Tags:** pega-diagnostic-center, team-lead, installation-and-deployment, system-administration, security\
**Created:** [March 14, 2024, 2:07pm UTC](https://forums.pega.com/t/unable-to-login-in-to-pdc/6399 "2024-03-14T14:07:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![vijay\_Ambavaram](https://avatars.discourse-cdn.com/v4/letter/v/898d66/32.png) [@vijay\_Ambavaram](https://forums.pega.com/u/vijay_Ambavaram)\
**Post date:** [March 14, 2024, 2:07pm UTC](https://forums.pega.com/t/unable-to-login-in-to-pdc/6399/1 "2024-03-14T14:07:44Z")

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I am unable to login in to PDC portal using PDN credentials, the system is saying that you didn’t have an access to login contact system Administrator

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<div class="post-metadata">

**Author:** ![MarijeSchillern](https://yyz2.discourse-cdn.com/pega/user_avatar/forums.pega.com/marijeschillern/32/23321_2.png) [@MarijeSchillern](https://forums.pega.com/u/MarijeSchillern)\
**Post date:** [March 14, 2024, 2:40pm UTC](https://forums.pega.com/t/unable-to-login-in-to-pdc/6399/2 "2024-03-14T14:40:12Z")

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@vijay542 please log product questions like this using the ‘[Ask a Question](https://support.pega.com/node/add/question?utm_source=Support_Center&utm_medium=Homepage_QuickLinks&utm_campaign=ql_ask_question)’ rather than starting a Discussion.

Please use the PSC search facility: your keyword search could be [this](https://support.pega.com/search?q=PDC+login+access)

[Unable to Open PDC](https://support.pega.com/search?q=PDC+login+access).

[My pdc login is not working](https://support.pega.com/question/my-pdc-login-not-working)

Please could you follow the instructions given on the [PDC Landing page](https://support.pega.com/predictive-diagnostic-cloud?utm_source=Support_Center&utm_medium=Homepage_QuickLinks&utm_campaign=ql_predictive_diagnostic_cloud) listed on our PSC portal?

 ![..vmxghzx.png](https://pega1.discourse-cdn.com/pega/original/2X/8/8ccd3c0ba051b287899a3ec55fb154ecb2ba70eb.png)

 ![gigu.png](https://pega1.discourse-cdn.com/pega/original/1X/8e0f2ce2840e931b246aaff83650b7e0514e7720.png)

You need to use the [MSP](https://msp.pega.com/) to open support tickets.

If you do not have the correct access to our My Support Portal, please familiarize yourself with the procedures.

You can [search our Support Docs](https://support.pega.com/search?q=how%20to%20get%20support&utm_campaign=ql_browse_sdocs&utm_medium=Homepage_QuickLinks&utm_source=Support_Center&f%5B0%5D=content_type%3ASupport%20Doc).

[How to get support](https://support.pega.com/support-doc/how-get-support)

[Administering Support Accounts](https://support.pega.com/support-doc/administering-support-accounts)

Please have your Pega Account Administrator grant you the relevant access to log support tickets.